You’re Kidding, Right? Lessons in Blogger Relations

by Kivi Leroux Miller on April 26, 2010

in Blogging,Media Relations,Nonprofit Communications

Jeff Brooks at Future Fundraising Now is hosting the next Nonprofit Blog Carnival with an April Fool’s theme, so I decided to share with you those times during my week when I am most likely to think, “This is a joke, right?”

This happens several times a week, as I review the email that comes from my blog’s contact form. Here are the three most frequent requests that make me think, “Seriously? You’ve got to be kidding,” along with some tips on getting a more positive response from the bloggers you may be approaching.

1. Can we do a link exchange?

Most of the requests I get are from businesses whose products and services have very little to do with the content of this blog. As if I would actually include a link to your online bingo parlor or travel agency on my nonprofit communications blog.

Sometimes the connection is clearer, but the request comes from someone I don’t know on behalf of a site I don’t recognize. It’s very unlikely that I would link to a site like that. After all, what’s in it for my readers and for me? How would my readers benefit from knowing about this website? How would having a link on their site to mine help me (I already have pretty good Google juice, so random links from unrelated sites don’t interest me).

Lesson: Don’t just ask for the link. Instead, explain all the goodness that my readers would find on your site. Tell me about your existing traffic. Invite me to explore so that I naturally want to link to you, and would even think about asking you for the link.

2. Will you write about me, print this press release, or pass this on to your readers?

I never reprint press releases verbatim. I rarely use them at all. With very few exceptions, I only write about products or services that I have personal experience with or that have been recommended by other people I trust.

This is not a “news” blog. It’s what I call a “tips and toolkit” blog. Therefore, if you want me to talk about your product or service, you are much more likely to get my attention if you offer yourself as an expert for a Q &A interview on a topic I’m likely to cover.  Otherwise, don’t bother pitching your product to me unless (1) you have testimonials from lots of nonprofits along with it or (2) you can name-drop people I already trust as fans of your stuff.

Many people use a blanket pitch and then customize it by adding in my first name and the name of my blog. Unfortunately, people often work too quickly and forget to switch out the names in one place or another. As a result, I often get emails addressed to someone else, or addressed to me, but referencing a blog I don’t write.

Lesson: Understand what kind of blog you are pitching. Do you see the blogger frequently doing what you are asking them to do? If not, you need to customize your pitch if you really want to get that person’s attention so that it makes sense for the kind of blog they write. Double-check all customizations of names and blog titles.

3. Will you do my job for me?

OK, it’s not usually worded that bluntly. And I do encourage readers to send in questions, so I may be asking for some of this. I’m very happy to get questions that can be answered in a quick email or in a few paragraphs in a blog post. But don’t ask me to do more than that for free.

All too often, I get email from people who are asking for hours and hours of free consulting advice. Don’t ask me to develop a marketing plan for your fundraising event. Don’t ask me what foundations you should send your grant applications to. Don’t ask me to review your new product sales pages and tell you if they speak to nonprofits.  If I offer to do the work for you for a fee, don’t give me a sob story about how you are a poor nonprofit (nearly everyone reading this blog is associated with a nonprofit so claiming poverty doesn’t make you stand out for special attention).

Lesson: Be realistic in what you are asking for. Make the connection both easy and worthwhile for both of us. Introduce yourself and develop a rapport before you start asking for favors.

If you write a blog, what tips do you have for people who pitch you? If you pitch bloggers, what works for you? Leave your thoughts in the comments.

P.S. Here are our next three webinars:

April 28: Creating a Social Media Policy for Your Nonprofit

May 6: In Search of Your Little Black Dresses: Find the Stories That Will Raise the Most Money for Your Nonprofit

May 11: Turn Your Fundraising Event into the Best Party in Town

  • Kivi - I see this all the time as well. I've recently been trying to suggest Topic Hubs as a strategy for companies who are serious about doing blogger relations. But my feeling is that most are not serious.
  • My tips!

    Read the blog you are submitting to - or at least the titles of posts! If it is not a good fit, don't send your article to me.

    If you are sending me an article to consider, please write a bio/resource box at the end and make it THIRD person. [Sally Jones, 42, lives with fibromyalgia and is the author of a new book called... "] Few people include this (which creates a whole other set of emails between us) and then when I ask for a 2-3 sentence bio, the majority send it first person and I have to rewrite it.

    Say thanks. If you have a blog, or twitter or are on FB, and I post your article on my blog, it's nice to have you let people know you've been published and send the link to it.

    Don't get angry at me if your article is scheduled 3 months down the road. I am balancing posts that are scheduled in advance and also topical content.

    Expect edits. I won't re-write the article, but a paragraph may be cut, a sentence reworded,etc. That is my job.

    Write for the web. Add lots of paragraph dividers. (Make paragraphs shorter so they are visually easier to read.) Use just one space after your sentences. no 300 word articles please.

    If you likely won't follow through, don't invest the time to begin with. I have writers send me items, then when I ask for a photo, bio, etc. they turn it into a long conversation about how they have another version now with new edits. Then I schedule this post to run. Then they email me again with more edits. Then they ask to just cancel it for now while they re-write it. (Sigh...)

    Understand the web site's theology. I have a readership that trusts me and I am vouching for you if I post your material. Many articles I receive may be okay "stand alone" articles/content, but since we are a Christian publication, I have to be able to go to your web site and see if it's appropriate for me to recommend to my audience. If it's all about crystals and New Age stuff, or a pitch for the latest juice that will cure all illnesses, I won't be publishing the article, no matter how well written it is. That's just fact, not personal.

    Don't be snippy. If you ARE a Christian and you are rude to me, I won't be able to send people who are hurting (we serve the chronically ill) to your web site in good faith that you will provide them grace.

    Don't argue with me. If I tell you that the "article doesn't meet my needs at this time" (those dreaded words) I really will not be publishing it, no matter how hard you try to convince me that Aunt Mabel's bladder problem was cured by garlic and is PERFECT for my audience.

    If I tell you that you are a good writer and ask for you to submit other items, please consider it! I do like good content!

    Hope this helps! It sounds "defensive" and I regret that, but I get hundreds of requests from people who want their material on my web site and these are the biggest issues (and time drainers) I deal with.
  • Well written post! I am relatively new to blogging and Internet propagation of our message, behind the curve so to speak. But I am not a novice to the non-profit world having spent forty years directing non-profits and work presently in the field. Being solicited by people for promotion, favors, information is quite common.

    In response to your two questions, I always look for or ask for a reciprocal transaction - what has the solicitor to offer me? What will I or my organization get in return? Admittedly I used to be more subtle but age has shortened my patience and I now just cut to the chase. Why, I want to know should I do you, the solicitor, a favor?

    Second, I just don't pitch bloggers for links or references. If they see a value in a link or posting a reference to me or my site, they will make the connection so to speak. If not, I have not demonstrated to them a worthy exchange of value.

    In both cases the analogy of a bank account fits. If I don't put money in, I cannot take money out. If someone wants to make a withdrawal from our relationship account, they need to put something in first. If I want to make a withdrawal from a relationship account I am beginning with you, I need to put something into it first.

    I have done a significant amount of pro bono work in my career - consulting, directing, advising, writing. Without exception those who ask for pro bono favors are the most difficult to get along with and the most ungrateful.

    I have just recently subscribed to your blog and appreciate your expertise and obvious skill in presenting it to the larger world. Thank you. I personally look forward to your next post on developing a social media policy. We don't have one. We 're engaged in social media, but we have no policy.
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