The Kinds of Meetings Communications Directors Need
May16

The Kinds of Meetings Communications Directors Need

Another day, another meeting. Or three, or five.  When you literally have to schedule time on your calendar to think, that means you are in too many meetings. But meetings aren’t all bad. They are a great tool for collaboration when used well. Here are a few meeting basics, regardless of what you are meeting about: Include the expected outcomes on your agenda.  Everyone needs to know what the meeting is about, and just as...

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Three Ways to Overcome Decision Fatigue in Your #npcomm Work
May10

Three Ways to Overcome Decision Fatigue in Your #npcomm Work

On more than a few occasions, I’ve told friends and family that the gift I most want on my birthday or Mother’s Day is to NOT be asked to make a decision. I make what feels like a million decisions in managing work and family, and it’s exhausting. This respite from my “decision fatigue” is a real gift. Your decisionmaking ability is like a muscle – when you use it too much, you get tired and your performance wanes.  That’s when...

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How to Define Roles on Communications Projects
May04

How to Define Roles on Communications Projects

Communications work is complicated enough as it is. When you aren’t exactly sure who is responsible for what, it gets even more complicated. You can get clarity on important elements of your work processes, like who needs to be consulted and who has the final decision, using a simple roles and responsibilities framework. One popular model is RACI.  R = Responsible for the project. This person is the one doing the work. A =...

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Waiting for Consensus and Certainty Will Kill Your #NPCOMM Plan
Apr20

Waiting for Consensus and Certainty Will Kill Your #NPCOMM Plan

Patrick Lencioni wisely points out in The Five Dysfunctions of a Team: A Leadership Fable (Amazon) that two of the greatest causes for lack of commitment to a project are the desire for consensus and the need for certainty.  We often see these two factors hurting the chances for successful collaborations in nonprofit communications. Think about what’s slowing down your communications plan, or the decisionmaking needed to...

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Breaking Down Silos: Integrating Marketing and Fundraising Departments #17NTCteam
Mar27

Breaking Down Silos: Integrating Marketing and Fundraising Departments #17NTCteam

Kivi was part of a fantastic session at last week’s Nonprofit Technology Conference called Breaking Down Silos: Integrating Marketing and Fundraising Departments. Kivi, along with Big Duck CEO Sarah Durham, led a panel that consisted of Hannah B. Kim, Director of Communications at Harlem RBI & DREAM Charter School, Anysa Holder, Director of Marketing at Easterseals New Jersey, and Cindy Olnick, Director of Communications at...

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Communications Team Models: What’s Best for Your Nonprofit?
Mar14

Communications Team Models: What’s Best for Your Nonprofit?

  In brand-new research for the 2017 edition of the Nonprofit Communications Trends Report, we discovered that four types of communications teams are most prevalent in our sector. While those teams are equally distributed, that’s really where the similarities end. Only two of the team models — Integrated and Centralized — performed well on the various questions we asked about communications effectiveness. What...

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