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This blog is all about do-it-yourself nonprofit communications and marketing. I love helping small and medium-sized nonprofits communicate more effectively with their members, donors, volunteers and other supporters, so that together, we can all make the world a better place. I do that as a blogger, trainer, speaker, coach and consultant.

I believe that even the smallest nonprofit staffs with the most modest budgets can achieve tremendous results through savvy marketing and communications. I hope this blog and my online marketing training and other resources encourage you to do just that, while helping you grow personally as a nonprofit marketer and communications professional.

Please comment on posts and feel free to contact me with your questions and comments. You can also learn more about hiring me to speak at your conference or workshop and to assist you as a coach or consultant.


Check out my calendar of events for upcoming webinars, live broadcasts of Magic Keys Radio, online office hours, and more.

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P.S. Please feel free to connect with me on these social networks: Nonprofit Marketing Guide Page on Facebook, LinkedIn, Twitter and Facebook (Personal Profile).



 
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Live Office Hours – Q & A with Kivi

Posted by Kivi Leroux Miller on Jan 23, 2009 in office hours

I took questions this afternoon on nonprofit transparency, what to offer members of your organization, and online marketing. Click the replay button to see the transcript. (You’ll need to click over to the blog if you are reading the feed.)



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Friday Office Hours – Come Ask Your Questions Live on the Blog at 1:00 p.m. Eastern

Posted by Kivi Leroux Miller on Jan 22, 2009 in Magic Keys Radio, office hours
I’ll be available to answer your questions live on my blog tomorrow, Friday, January 23, from 1:00 – 1:30 p.m. Eastern (10:00 a.m. Pacific). Just come to the blog homepage and you’ll see a live chat window where you can type in your nonprofit marketing questions.

I am trying to offer office hours nearly every Friday either through chat on the blog like this week or on our live BlogTalkRadio show, Magic Keys Radio. On Friday, January 30 at 1:00 p.m. Eastern, Claire Meyerhoff and I will host Magic Keys Radio on all forms of “pitching” – pitching your stories to the press, elevator pitching, etc. Click here to listen or to set a reminder for yourself. You can call in any of your nonprofit marketing questions over the phone and we’ll do our best to answer them live.



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Positioning Your Nonprofit as an Expert Source

Posted by Kivi Leroux Miller on Jan 14, 2009 in Magic Keys Radio, Media Relations, Nonprofit Communications, office hours
By skye820 on Flickr
Be the One They Call.
“How to Position Your Nonprofit
as an Expert Source”

Webinar on Thursday,
January 22 at Noon Eastern.

Registration is just $35.

Learn more and register

If you are interested in how you can increase your organization’s visibility and credibility — and position your staff as expert sources for the media, policymakers and others — you’ll want to check out these three new resources.

First, we’ll be talking about how to be a credible source for the news media this Friday on our first edition of Magic Keys Radio & Podcast in 2009. Join Claire Meyerhoff and me from 1:00 – 1:30 p.m. Eastern (10:00 a.m. Pacific) on Friday for the live show, where you can call in your questions over the phone or send them in via online chat.

We’ll be joined by special guest Irina Lallemand, who is a long-time broadcast news director who launched WLRN-Miami Herald News on South Florida’s NPR station and headed the news department at XM Satellite Radio. Her twenty-five years in journalism includes 17 years as Assistant News Director at WCBS 880 News in New York, managing one of the busiest newsrooms in the nation. If anyone is an expert on expert sources, it’s Irina.  Join us for Magic Keys Radio live and ask Irina your questions about how to become the media source that always get the calls when a reporter is covering your issue.

Magic Keys is part of my free “Friday Office Hours” program, so feel free to call in with any nonprofit marketing questions you have, whether they relate to our discussion topic or not. Claire, Irina, and I will do our best to answer them! The podcast is available for download immediately after the live show. Here’s the link to this week’s show where you can listen online, find the call-in number and chat window, and subscribe to the podcast.

Second, I’m offering a live webinar on How to Position Your Nonprofit as an Expert Source on Thursday, January 22 at Noon Eastern (9:00 a.m. Pacific). During the webinar, I’ll explain what people are looking for in experts and why most nonprofits are already well-positioned to become expert sources, if they’d only take just a few more steps. We’ll examine five characteristics of a good expert source and explore a handful of strategies your nonprofit can use to promote your expertise. As usual, it’s $35 for as many people as can fit around one computer and it’s included with the All-Access PassLearn more and register.

Third, I’ve posted a new article on Nonprofit Marketing Guide.com called “Five Qualities That Will Make You a Good Expert Source.” It explains how good sources have a well-understood niche and solid track record and are trustworthy, accessible, and cooperative, with examples of what those words mean in this context.

Have questions about how to raise your nonprofit’s crediblity as a source?

Do reporters call you all the time? If so, share your tips.

Click on the comments bubble by the post title on the blog to add your comment to the discussion.



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Have Nonprofit Marketing Questions? Ask Now, Get Answers Live

Posted by Kivi Leroux Miller on Jan 9, 2009 in office hours

During live office hours this afternoon, I answered questions about spreading the word about volunteer opportunities, how to get members to join a group, whether to include volunteers in an annual report, and when to publish an annual report. Click the Replay button below to read the transcript (you’ll need to click over to the blog if you reading this in RSS).



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