If a blogger raved about how great your organization is (or ranted about something you did wrong), would you know about it? Who’s starting conversations online about the causes you care about and who’s talking back?

On November 13, 2008, Kivi Leroux Miller (Nonprofit Marketing Guide) and  Lindy Dreyer (SocialFish.org) hosted a free half-hour webinar on how to use social media tools to listen to conversations taking place online about your organization and the issues you care about – and to keep track of the online movers and shakers in your field. (more…)

By Kivi Leroux Miller

To write a good profile about a client, donor, volunteer or other supporter of your nonprofit organization, you need to see several sides of that person. One good way to do that is to conduct an interview. You can interview in person, over the phone, or via email.

The specific questions you ask and how you word them will depend on the relationship between that person and your organization, how much time you have, and how long you want the profile to be. You’ll pose questions about working with your nonprofit a little differently, based on whether the person is a donor, volunteer or recipient of services. (more…)