Inclusive Conversations: Moving Beyond the “Crunch”

Communications directors are in the perfect place to lead inclusive conversations–but let’s be honest–it’s not always easy. My colleague, Kim Pevia, is an expert in this field and she often calls inclusive conversations “crunchy.” I’ve dubbed it “challenging” or “messy,” but the image of the “crunch” resonated. “You know the moment when it happens,  you feel…