What is Your Chief Obstruction Officer Doing to You?

Much of successful nonprofit communications today involves taking chances, trying something new, and tweaking and updating approaches that aren’t working quite so well anymore. I’ve found that as I coach nonprofit communicators, we talk almost as much about human nature and managing up the chain of command as we do about specific communication strategies and…

Charity: Water Progress Email – Learn from It!

Charity: Water has done it again  – they’ve sent another incredibly effective progress report email. (See past examples I loved here and here.) Here’s what I love about this . . . It reminds me that I gave money and they say where that money is going, plainly and simply. It gives me perspective on…

How NTEN Transformed Its E-Newsletter to be More Relevant

Brett Meyer just left his job as the communications director at NTEN, the Nonprofit Technology Network, for a position with ThinkShout. But before he left, I got the scoop on how NTEN has evolved its email newsletter over the years to be more relevant to readers. When Brett first started at NTEN six years ago,…