Katya Andresen is hosting this month’s Nonprofit Blog Carnival where the theme is Nonprofit Highs and Lows, so I thought I’d share a story with you that several people have asked me about recently. If you want to know how Nonprofit Marketing Guide really got started, here’s the honest account. Let’s flip back to March…
Yesterday in “10 Donations. 3 Thank-Yous. 7 Failures to Communicate,” I shared the results of my recent giving experiment, where only 3 out of 10 national nonprofits acknowledged my gift with a thank-you. These results mimic last year’s, and in the comments on last year’s post, a few people suggested that the fact that the…
It’s time to share the results of my 2009-2010 “What I Got When I Gave” Experiment. The point of this experiment is to see what kind of communications response I get in return for unsolicited donations to national charities. This does not include the automated email receipt that I get from the payment processor; I’m…
I’ve been working as a volunteer board member with Positive Wellness Alliance (PWA), a small nonprofit that serves low-income people with HIV/AIDS, to incorporate more storytelling and more gratitude into their donor communications. If you’ve been reading this blog for long, you know how strongly I believe in both storytelling and thank-yous as powerful nonprofit…
I just wrapped up an hour-long teleconference for Network for Good’s Nonprofit 911 series titled “Ensuring Your E-Newsletters are Read – Not Dead – On Arrival This Year.” The focus of the call was on creating a newsletter strategy that really provides value for your readers. I created two new pages at Nonprofit Marketing Guide…
Tomorrow I’m presenting a brand new webinar on How to Integrate Your Website, Email Newsletter, and Social Media Sites. It was the #1 requested topic in last fall’s survey of what you wanted to see on the weekly webinar series schedule. I have to admit, it’s a rather ambitious topic for one hour. I’m in…
This blog is all about helping small nonprofits and one-person marketing departments communicate as effectively as possible with their supporters. Sometimes the best way to do that is to outsource your content creation to a professional freelance writer. The problem is that there really aren’t all that many writers who specialize in producing the kind…
I’ll share my three predictions for nonprofit marketing in 2010 with you in just a second, but here’s one prediction that I know for a fact will come true: I’ll keep referring you to Beth Kanter for all questions social media that are too difficult for me to answer. You all have a lot of…
On Tuesday, January 12, I’m hosting an interactive conference call on “Nonprofit Marketing: Doing It Yourself Without Doing Yourself In.” It’s a new training based on a section in my upcoming book that’s written especially for all of you who are one-person communications departments or executive directors do it all on your own. I’ll share…
The first week of a new year is always one of my favorites . . . there is something so hopeful and fresh about it. In addition to the typical resolutions about doing more of this and less of that, I also like to pick a theme for the new year. Sometimes it’s a few…
I’ve been searching for a new way to give those of you who are interested in my take on your work — in other words, you want some advice, a quick review of something you are working on, or a brainstorming partner — a quick and affordable way to get it. I’ve also heard from…
Thanks to the 199 nonprofits who completed our most recent survey about what you’d like to see on the Nonprofit Marketing Guide webinar schedule for 2010. I promised to book the three most popular training topics on the list by the end of March, so here you go: Integrating Your Website, E-Newsletter, and Social Media…
