The Art of Chunking: An Online Writing Essential

When people read on paper, they usually start at the beginning and work their way through in a linear fashion from page one to page two to page three, etc. When people read on the Web, however, they start where Google sent them, and that could be anywhere on your website. Once they get there,…

Hearts (Not Heads) and Identity Motivate Voters — and Donors

I read an interesting political article in Newsweek yesterday called “When It’s Head versus Heart, the Heart Wins” that has tons of parallels for nonprofit marketing. All of the campaign gurus agree — people are drawn to candidates who “assuage fear, inspire hope, instill pride or bring some other emotional dividend.” It’s more important what…