Too Much Content or Not Enough?

I’ve been doing a fair amount of consulting lately with nonprofits on their content marketing strategies, as well as talking with lots of nonprofits about how they handle content creation and distribution, and I see nonprofits falling into two different camps with different needs: Nonprofits  That Don’t Have Enough Content These are the groups who…

What It Means to Do Multi-Channel Right

Convio has released a couple of interesting research reports that clearly demonstrate that multi-channel or integrated marketing (where you add online communications to direct mail)  increases donor retention rates, giving frequency, and consequently lifetime value. The boost in lifetime value occurred whether or not the donor actually elected to give online (guess what, direct mail donors read email!). Donors who…

Email List Predicament: Is This OK?

Sometimes it’s hard to know whether you are doing the right thing or not, or where to stand in that big gray area. Take nonprofit emailing, for example. There’s the CAN-SPAM law, but its application in specific situations is often confusing and subject to interpretation.  There are “best practices” that various experts share, but it’s…