How Often Should Nonprofits Send Email and Direct Mail?

In this year’s Nonprofit Communications Trends Survey for 2014, we are asking the questions about communications frequency a little differently. We’ve split appeals with a call to action (like “donate now”) from newsletters or other informational communications. We’ve heard from 605 nonprofits so far (our goal is 2,000), and here’s what the preliminary results tell…

What to Do BEFORE You Send a Bulk Email

Today’s post was inspired by All-Access Pass Holder Esther Wieman,  Associate for Business Development for the Cultural Data Project (CDP). Since CDP has over 30 staff members, but no dedicated communications capacity, Esther wanted to make sure anyone sending an email to a big list not only proofread the email for spelling and grammar problems, but also checked…

What Do You Want to Learn about Email Marketing and Fundraising?

Kristina and I are deep into planning our online training program for 2014, and that includes asking for your input and advice via a quick survey (please take it now, if you haven’t already, and you could get a free All-Access Pass), some focus groups, and some number crunching from this year. The survey includes…

A Twice a Year Newsletter? Not a Good Idea

I hear something like this from nonprofits fairly often: “We used to do our print newsletter quarterly. Then we started doing email and social media too, and we got too busy (or the newsletter person left, or we had budget issues) so the print newsletter only went out three times last year. This year, I…

The Engagement Pyramid for Email

I’m a visual person, so I love to see concepts and processes mapped out. So I found this “Psychological Hierarchy of an Email Campaign” pretty interesting. You are the Email Marketer, and the people on your email list are the Subscribers. Your pinnacle is likely not “Purchase and Share” but something more like “Donate” or…

What’s Your Best Score Ever? (And How Are You Going to Beat It?)

We love sharing your success stories – especially when it comes after following our advice! All-Access Pass Holder Noelle Gulden contacted us after our Feedback and Fine-Tuning session on email subject lines excited about their latest click-through rate. We asked her to share how taking a chance paid off.  ~Kivi  Guest Post of Noelle Gulden of JustFaith…

Building Email Lists through Content Marketing

As this research shows, businesses use content marketing — e.g. providing useful information in the form of downloads, white papers, or webinars — as a primary way to build their email lists. Could that approach work as well for your nonprofit? Most Effective Email List Building Tactics I think that depends. We often see nonprofits…

Need Some Blog Post or Newsletter Article Ideas?

As content creators, we all know how hard it is trying to come up with fresh ideas that will be interesting to your readers. Inspiration can be hard to come by some days, but that’s where our Monthly Nonprofit Writing Prompts come in. Every month we send out a free e-newsletter designed specifically to help you come…

How Often Should Your Nonprofit Send Email to Your List?

I recently presented a webinar for GuideStar called Taming Your Communications Calendar Six Months a Time. It was sold out, so I couldn’t get to all of the questions. Guidestar asked me to do a couple of follow-up blog posts answering two questions that tended to pop up most frequently. One was “How often should we…

Mixed Links for Nonprofit Marketers May 10, 2013

It’s finally starting to feel a little more like spring here in NC. Let’s celebrate with some Mixed Links! I’ve reopened the application process for our Nonprofit Marketing Guide Mentoring Program for communications directors and executive directors who do it all. The new six-month session begins July 1 and we have 10 slots open. We’ve already…

Making It Skimmable Is Not Dumbing It Down

I presented a webinar on email newsletter strategy for CharityHowTo last week, and one of the key messages was to make the email itself very skimmable, with links to your website where the bulk of the content would be. In the email itself, you can include short teaser content. This is especially important for newsletters that…

I Was Afraid of This: E-Newsletter Goals

I really, really appreciate everyone who took the time to answer my recent survey questions about email newsletter goals and metrics — more than 600 of you! When I was listing choices for e-newsletter goals as I wrote the survey, I tried to come up with some choices that were pretty specific and some that…