Creating a Listening Tab in Hootsuite

Social media is ALL about listening, but trying to hear your name being called amid the noise can be difficult. The popular social media app Hootsuite can help. The following video shows you how you can hear if people are tweeting about you (even if they don’t know your Twitter handle), your cause or anything…

Setting Up a Social Media Listening Dashboard

A dashboard is a visual way to bring lots of data together easily (hopefully automatically) into an at-a-glance overview of a situation. Nonprofits can use dashboards for all sorts of purposes, including fundraising results, program participation, management reports to boards, and much more. One very popular use of the dashboard concept is to monitor social media conversations about your…

“What’s the Buzz” – Listening Webinar Recording Now Online

Last week, Lindy Dreyer (SocialFish.org) and I hosted a free half-hour webinar called “What’s the Buzz? Find Out Who’s Talking About Your Organization and Issues Online”  – or what’s called “social media listening” by the Web 2.0 cool kids. We talked about why you should be listening to online conversations and how you can use…