Setting Up a Social Media Listening Dashboard

A dashboard is a visual way to bring lots of data together easily (hopefully automatically) into an at-a-glance overview of a situation. Nonprofits can use dashboards for all sorts of purposes, including fundraising results, program participation, management reports to boards, and much more. One very popular use of the dashboard concept is to monitor social media conversations about your…

“What’s the Buzz” – Listening Webinar Recording Now Online

Last week, Lindy Dreyer (SocialFish.org) and I hosted a free half-hour webinar called “What’s the Buzz? Find Out Who’s Talking About Your Organization and Issues Online”  – or what’s called “social media listening” by the Web 2.0 cool kids. We talked about why you should be listening to online conversations and how you can use…