What’s All This About Responsive Design?

We’ve noticed lately a lot of folks talking about “responsive design” or “responsive web design.”  Mashable even proclaimed 2013 the Year of Responsive Design. Just in case you are getting questions you aren’t quite sure how to answer, we wanted to give you a quick explanation. Simply put, responsive web design means that your website knows what…

Time Saving Tips for Email Newsletters and Facebook

Yesterday I shared a graphic from the 2013 Nonprofit Communications Trends Report about which types of content nonprofits said they spend the most time producing, and e-newsletter articles and Facebook updates topped the list. We all have too much to do, so let’s look at some ways to save a little time as you work on your…

How Often to Email in 2013

I get this question a lot: How often should we email? What’s too much, what’s not enough? It’s a complicated question with lots of variables. For example, the more relevant and valuable your content is to those on the receiving end, the more you can email them. You can make your content more valuable and…

Fabulous Example of Facebook Engagement from COTN

I’ve been working with one of my coaching clients, Children of the Nations, on their fall fundraising campaign, which they call Hope for the Children.  In addition to the direct asks for financial support, I suggested that they come up with several “engagement” asks to pair with the ask for money throughout the campaign, which…

How to Plan a New Website Without Your Head Exploding

If your website is stuck in the past, it may be time for an upgrade. Sounds daunting? Jennifer Doron of the Ohio Environmental Council shares how she approached the process of creating their new site to writing a novel. ~Kivi Guest Post by Jennifer Doron of the Ohio Environmental Council During the day, I serve as the Director of…

Using Social Media in Fundraising

On Friday, I taught a workshop called Social Media: Your On-Ramp to Future Fundraising at the annual conference of the North Carolina Center for Nonprofits. I’m sharing the deck with you here. Social Media: Your On-Ramp to Future Fundraising from Kivi Leroux Miller While everyone wants to focus on peer-to-peer fundraising in social media, you…

Creating a Listening Tab in Hootsuite

Social media is ALL about listening, but trying to hear your name being called amid the noise can be difficult. The popular social media app Hootsuite can help. The following video shows you how you can hear if people are tweeting about you (even if they don’t know your Twitter handle), your cause or anything…

Nonprofit Video – What’s It Really Worth?

Videos are a great way to engage and inspire your supporters and Lights. Camera. Help. is a nonprofit organization that encourages other nonprofits to use film and video to tell their stories. You may know them from their Lights. Camera. Help. Film Festival. They are currently conducting a survey of nonprofits about their use of video.…

Might a Rotating Twitter Account Work for You?

I managed to stay awake long enough last night to catch the Colbert Report, where Stephen talked about a very interesting marketing concept: a  curated Twitter account with a rotating voice each week. Some Swedish tourism groups are giving it a try with @sweden.  Here’s how they describe the project: They’ve apparently had quite a…

Infographics & Data Visualization: Not Your Grandmother’s Pie Chart – Part 4

This is the fourth and final post in a series by Julia Reich on infographics for nonprofits. Tuesday we talked about why to use them, Wednesday we looked at using infographics as part of your marketing toolkit, and Thursday reviewed ways to get started. Today we wrap up with some additional benefits of infographics.  ~Kivi Guest…

Annual Report How To: A Different Way to Present Your Print Report Online

Annual reports – when they are done right – can be a great marketing tool showcasing your nonprofit. I cover nonprofit annual reports quite a bit, and thought I would share how this nonprofit went about creating both a print and online version of their annual report. This step by step description will give you…

Ready for Anything: Don’t Forget the Tech!

As the recent Komen and KONY 2012 controversies show, having a crisis plan is essential. But what happens when you have  a great reaction to something good you have done? You need a plan for that too! Kyla Cromer offer some tips on getting ready.   ~ Kivi Guest Post by Kyla Cromer When your organization is…