BRAND NEW

Two-Part Webinar Series

Presented by Kivi Leroux Miller

August 6th and 8th, 2019

Learn how to develop an internal communications plan that leads to success

"If you are responsible for internal communications in any way, shape, or form, don’t miss this series!" - Kivi Leroux Miller

Internal Communications: Informing and Engaging Your Nonprofit’s Staff and Board is a two-part webinar series presented by Kivi Leroux Miller. You have two options to attend - sign up for just Part 1 for $119 or attend both webinars for $199.

Part 1 takes place Tuesday, August 6th at 1:00 p.m. Eastern (10:00 a.m. Pacific)

Part 2 takes place Thursday, August 8th, 1:00 p.m. Eastern (10:00 a.m. Pacific)

Both sessions will be recorded, but you must place your order before registration closes in order to access the recordings.  Recordings will be available for two weeks.

If you have an All-Access Training Pass, this webinar series is included at no additional charge and you can register on Your Personal Dashboard to avoid paying the single registration fee.

Series - Internal Communications: Informing and Engaging Your Nonprofit’s Staff and Board

$199

Part 1: Tuesday, August 6th, 1:00 p.m. Eastern (10:00 a.m. Pacific)

Part 2: Thursday, August 8th, 1:00 p.m. Eastern (10:00 a.m. Pacific)

Part 1 Only - Internal Communications: Informing and Engaging Your Nonprofit’s Staff and Board

$119

Part 1: Tuesday, August 6th, 1:00 p.m. Eastern (10:00 a.m. Pacific)

Does not include Part 2

Can't make it live? No worries! Both sessions will be recorded, but you must register before the event begins to receive access. The recordings will be available for two weeks.

Are you responsible for internal communications at your nonprofit, in addition to external communications?

While we can debate whether internal communications responsibilities should live with a nonprofit’s communications team or not, the reality is that for most, it does.

90% of nonprofit communications directors report having some level of responsibility for internal communications, with 40% identifying it as an essential or high priority for their work.

During this brand-new two-part webinar series, we’ll help you clarify, define, plan and implement this part of your workload, so you can set yourself and your organization up for success.

Register for This Series Now.

Webinar 1: Developing Your Internal Communications Plan

While the goals, strategies, objectives and tactics for an internal communications plan will be very different from an external one, we recommend that you follow the same kind of planning process to get started.

With external planning, we say “building awareness” isn’t a good enough goal. To what end? The same is true with internal comms.  “Keeping everyone informed” isn’t good enough. What do you want to come from everyone being informed?

For example, we’ll explore better goals for internal communications:

  • Strategic leadership goals, such as unifying staff around shared goals and aligning priorities
  • Organizational culture goals, such as building relationships across departments and creating brand ambassadors
  • Project management goals such as streamlining workflows and fostering accountability

Next, we’ll look at the different internal communications strategies you might try including:

  • Getting everyone to use the same internal communications software consistently
  • Breaking down organizational barriers that prevent cross-department communications
  • Improving the flow of communications from executives throughout the organization

We’ll also review your options for objectives (how you will measure whether the plan is working) and tactics (the tools and types of content you’ll share internally).

We’ll wrap up by outlining some sample plans to address common scenarios like these:

  • Management is making lots of changes and choices that staff don’t understand or support.
  • Everyone does their own thing without much consultation with or support for others.
  • Getting anything done takes forever because no one is sure who is doing what and when.
  • The board isn’t engaged in the work of the organization in between meetings.

Webinar 2: Best Practices for Internal Communications Today

During Part 2, we’ll dive into the details of internal communications.

We’ll start by applying to core concepts from external marketing to your staff and board: audience segmenting and message development.  In other words, who needs to know what and when?

We’ll discuss different ways to think about internal audience segments for your staff and board of directors, including organizational charts and physical locations. We’ll also break down internal messaging factors that affect how well internal communications work, such as the type of response a message should elicit and how quickly.

Next, we’ll jump into the best practices and modern etiquette for the most common internal communications channels at nonprofits:

  • Instant Messaging
  • Email
  • Meetings
  • Project Management

What type of communications go where?

What are reasonable expectations for reading and response times?

When is it OK to turn off notifications?

What’s considered bad behavior in each channel?

We’ll help you start to craft your own guide to improving your internal communications culture.

We’ll close by sharing several real examples of internal communications that are working well for nonprofits to inspire you as you move forward.

Series - Internal Communications: Informing and Engaging Your Nonprofit’s Staff and Board

$199

Part 1: Tuesday, August 6th, 1:00 p.m. Eastern (10:00 a.m. Pacific)

Part 2: Thursday, August 8th, 1:00 p.m. Eastern (10:00 a.m. Pacific)

Part 1 Only - Internal Communications: Informing and Engaging Your Nonprofit’s Staff and Board

$119

Part 1: Tuesday, August 6th, 1:00 p.m. Eastern (10:00 a.m. Pacific)

Does not include Part 2

KiviLerouxMiller-circleMeet Kivi Leroux Miller

Kivi Leroux Miller is the founder and CEO of Nonprofit Marketing Guide, where she helps nonprofit communications professionals learn their jobs and love their jobs through a variety of training and coaching programs.

She is the award-winning author of three books, as well as a popular blog:

CALM not BUSY: How to Manage Your Nonprofit's Communications for Great Results (2018, Bold & Bright Media)

Content Marketing for Nonprofits: A Communications Map for Engaging Your Community, Becoming a Favorite Cause, and Raising More Money (2013, Jossey-Bass). ** WINNER of the 2014 Terry McAdam Book Award **

The Nonprofit Marketing Guide: High-Impact, Low-Cost Ways to Build Support for Your Good Cause" (2010, Jossey-Bass)

Kivi is also a popular keynote, workshop, and webinar presenter, speaking dozens of times each year. She is also the co-founder of Bold & Bright Media.

After many years in the San Francisco Bay Area and Washington, DC, Kivi gave up big city life to raise a family in rural North Carolina with her husband, two daughters, two cats, and countless backyard wildlife. She enjoys writing; gardening; volunteering with Girl Scouts, her church, and her local farmers market; hiking; vegetarian cooking; and teaching her kids how to bake.

You Have Two Registration Options:

Part 1: Developing Your Internal Communications Plan

In Webinar #1, we’ll explore better goals, strategies and objectives for your internal communications plan.

This webinar will be held live on Tuesday, August 6th, 1:00-2:00 p.m. Eastern; recording available 24 hours later.

Register for Part 1 Only

Part 2: Best Practices for Internal Communications Today

In Webinar #2, we'll discuss best practices and modern etiquette as well as show you how to improve the internal communications culture at your nonprofit.

This webinar will be held live on Thursday, July 25th, 1:00-2:00 p.m. Eastern; recording available 24 hours later.

Register for Parts 1 and 2

Series - Internal Communications: Informing and Engaging Your Nonprofit’s Staff and Board

$199

Part 1: Tuesday, August 6th, 1:00 p.m. Eastern (10:00 a.m. Pacific)

Part 2: Thursday, August 8th, 1:00 p.m. Eastern (10:00 a.m. Pacific)

Part 1 Only - Internal Communications: Informing and Engaging Your Nonprofit’s Staff and Board

$119

Part 1: Tuesday, August 6th, 1:00 p.m. Eastern (10:00 a.m. Pacific)

Does not include Part 2