Nonprofit Blogs: 5 Reasons You Do & Don’t Need One

by Kivi Leroux Miller on July 8, 2009

in Blogging,Nonprofit Communications,nptech

Thursday’s Webinar:

Blogging for Nonprofits:
Tips, Traps and Tales

July 9, 2009
1:00 p.m. Eastern
(10:00 a.m. Pacific)

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Does your nonprofit need a blog? That depends on your overall communications strategy. But to help you think through this question, here are my top five reasons why a nonprofit should have a blog and my top five reasons why a nonprofit shouldn’t.

5 Reasons Why You Need a Blog

1. You need a better way to share the small stuff. You have many wonderful little anecdotes that your supporters would love to hear. You also run across cool resources and surprising statistics all the time, but none of it really ranks as “newsletter worthy” because they are too short.  Blogs are perfect for 50-word updates.

2. You need to take people behind the scenes. This is especially important for organizations that work in places people either can’t get to easily on their own (e.g., overseas or restricted areas like hospital wards or prisons) or are reluctant to visit, even if they could (e.g., the “bad part” of town). For your supporters to really get what you do, they have to understand where you do it. Blogging lets you take them there by giving you a platform to share stories and photos over time, creating an ongoing narrative, post by post, all in one easily accessible place.

3. You need a better way to organize the resources you have available. If you see yourself as a service, training, or resource provider, you probably have a ton of information on your website that is actually pretty tough for people to find. One of the beautiful things about blogging is that categories and tags are a natural part of the software, so you can easily group items and your readers can easily find them.

4. You need to react quickly. If your organization responds to breaking news, I don’t see how you can be effective online without a blog — or without the functional equivalent built into your website (i.e. some other kind of RSS-producing “news” section).

5. You need to incubate content for bigger publications. If you produce reports, white papers, books, etc., then a blog is perfect for your organization. It lets you publish bits and pieces as you create them and get comments from others who care about your issues. Then it’s all right there when you are ready to create a larger publication.

5 Reasons Why You Don’t Need a Blog

1. Because transparency is too scary. Blogging is about sharing. If the idea of strangers getting a peek into your work wigs you out, then forget about blogging.

2. Because writing in a personal tone of voice is too hard. Good blog writing is direct, conversational, and personal. If you are only comfortable writing as “the organization” rather than as a person working at the organization, then blogging is not for you.

3. Because criticism is too scary. If you only want to hear from people who think you are brilliant, blogging is not for you. In my opinion, you can’t turn off comments and still call what you are doing blogging. Moderate comments, yes, but don’t delete comments just because they are critical.

4. Because you can’t make the time. Because of the chronological nature of blogging, people pay attention to how often you post. If you can’t post once a week, blogging probably isn’t for you.

5. Because you can’t articulate the value of your blog. If you don’t know how your blog fits into your nonprofit marketing strategy and what you what to accomplish with it, then don’t do it.

P.S. On Thursday, July 9, 2009 at 1:00 p.m., I’m teaching my Blogging 101 webinar called Blogging for Nonprofits: Tips, Traps, and Tales. If you can’t make it live, you can watch the recording if you have an All-Access Pass.

  • Sue Anne

    Kivi,

    There are legitimate reasons for an organization not to blog. I may just be reading this wrong, but I feel the tone of the 5 reasons why you don’t need a blog is a bit derogatory. Our organization has a lot of HIPAA issues, and we’re trying to figure out how to organize our social media strategy that engages our donors / volunteers / advocates but doesn’t put the private health information about our children we serve at risk.

    For example, we have a mother that recently tweeted about the fact that her son is a client of our organization. Within the same day, she also tweeted about anal sex and bestiality. That’s the type of person we are dealing with. So, we’re having to be really careful about what we do. It’s not that we are “scared” of transparency or criticism, but mental health and children is an interesting field to be in.

  • http://www.nonprofitmarketingguide.com Kivi Leroux Miller

    Hi Sue Anne,

    I didn’t mean to be derogatory about why you wouldn’t want to blog – just realistic about the way some people feel about putting their work “out there.” Fear is a legitimate emotion. First and foremost, a blog has to make sense within your organization’s communications strategy, and for many organizations, it’s just not going to fit.

    I do understand the HIPAA issues (it’s a federal privacy law about health information for those who don’t know what we are talking about), but I also think some organizations (not saying you or yours, but some I have come across) use that as an excuse. It’s definitely a lot more work to thoughtfully figure it all out. You can’t really do it by the seat of your pants like many organizations can. As you noted, you really do need a social media policy that very clearly addresses how you are going to talk about your work in a way that gives your supporters the information that need to understand your work while also protecting the people you serve. It’s not the easiest marketing project around, but it can be done.

    For example, you could choose to stay away from the storytelling. While that’s going to be one of the most powerful types of blogs for many orgs, it’s also going to be the most difficult from a HIPAA perspective. It can be done, by (1) getting permission from clients or (2) being vague about or changing specifics so it’s impossible to identify someone — talking about the situation rather than the person sometimes makes that easier.

    Or you might write an entirely different kind of blog. You might try the “Executive Director Blog” route instead, where you end up talking more about state and federal policy, local health issues, care management, events, etc. You end up talking about your clients in aggregate that way.

    Another alternative would be more of a “Resources” blog where it’s more directed at families, with lots of how-to posts, features on other assistance providers, etc.

    Thanks for reading and commenting!

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  • http://www.nonprofittechblog.org Allan Benamer

    A blog’s value in terms of site traffic can be pretty well measured. I would think that any nonprofit should have the foresight to blog especially in regards to SEO. Here’s some metrics on blogging you might want to look at: http://www.nonprofittechblog.org/why-your-nonprofits-volunteer-base-should-blog-for-your-nonprofit

  • http://johnhaydon.com John Haydon

    Kivi,

    Great post.

    I wonder how much a perceived “lack of technical experience” holds folks back from starting a blog. A lot of my clients find WordPress very easy to learn once they start, and if they go with a self-hosted blog (WordPress.Org), they get to the point where they can finally fire their webmaster.

    What’s your experience?

    John

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  • Kivi Miller

    Hi John,

    I get many more questions about how to handle negative comments and how often you have to post than I do on the technology itself. Agree that WordPress rocks, both the .com and .org!

  • http://- salma

    Hi, kivi Miller

    Iam writing just to great all of your staff, now I am in Tanzania working with an NGO dealing with youthes. I am programme cordinator in two years contrct.

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